Section 01
What Personal Information We Collect
Magic Jili collects personal information that is necessary to operate our platform, comply with our licensing obligations, and deliver a safe, enjoyable gaming experience. The categories of data we collect are described below.
| Data Category |
Examples |
Required? |
| Identity Data |
Full name, date of birth, government ID number, nationality |
Yes |
| Contact Data |
Mobile number, email address, home address |
Yes |
| Financial Data |
GCash/Maya number, bank account reference, transaction history |
Yes |
| Account Data |
Username, hashed password, account settings, preferences |
Yes |
| Gaming Activity |
Game history, bets placed, wins and losses, session times |
Yes |
| Technical Data |
IP address, device type, browser, OS, login timestamps |
Yes |
| Communication Data |
Support chat logs, emails sent to us, survey responses |
Optional |
| Marketing Data |
Communication preferences, promotion opt-in/out status |
Optional |
We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or political opinions unless specifically required by law or regulatory obligation.
Section 02
How We Collect Your Information
Magic Jili collects your personal data through the following channels:
- Direct registration: Information you provide when you create your Magic Jili account, complete KYC verification, or update your profile details.
- Transactions: Data generated when you make deposits, place bets, withdraw winnings, or claim bonuses on the platform.
- Platform usage: Technical data collected automatically as you navigate Magic Jili, including page views, clicks, session duration, and in-game actions.
- Support interactions: Information you share when you contact our live chat team, send an email, or respond to a survey.
- Third-party sources: In limited cases, we may receive information from identity verification providers, payment processors, or fraud prevention services to validate your account details.
- Cookies and similar technologies: See Section 6 for details on how we use cookies and tracking tools on the Magic Jili platform.
Magic Jili handles your personal data with the same care we put into every gaming experience on the platform
Section 03
How We Use Your Personal Data
Magic Jili uses the personal information we collect for the following purposes. We will only use your data in ways that are consistent with what is stated in this policy.
Account Management
To register and maintain your Magic Jili account, verify your identity during KYC, process your deposits and withdrawals, and give you access to all platform features.
Gaming Services
To operate the casino games, sportsbook, and other gaming products – including tracking your bets, calculating winnings, applying bonuses, and maintaining your game history.
Security and Fraud Prevention
To detect suspicious login activity, prevent unauthorised account access, identify and block fraudulent transactions, and comply with our anti-money laundering obligations. Magic Jili takes these obligations very seriously and maintains robust controls aligned with Philippine regulations.
Regulatory Compliance
To fulfil our obligations under our gaming licence, including record-keeping requirements, reporting to regulators, and cooperating with law enforcement agencies when legally required.
Customer Support
To respond to your inquiries, resolve complaints, and improve the quality of our support service based on interaction history.
Responsible Gaming
To monitor gaming patterns that may indicate problematic behaviour, administer self-exclusion requests, and send responsible gaming reminders when appropriate.
Marketing Communications
With your consent, to send you updates about new games, promotions, and relevant Magic Jili news. You can unsubscribe from marketing communications at any time through your account settings or by contacting support.
Magic Jili does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
Section 04
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 and its implementing rules, Magic Jili processes your personal data based on the following legal grounds:
- Contractual necessity: Most data processing is required to fulfil our obligations to you as an account holder – including processing transactions, managing your account, and operating game services.
- Legal obligation: Certain processing is required by law, including identity verification for our gaming licence, anti-money laundering record-keeping, and reporting to regulatory bodies.
- Legitimate interests: We process some data to protect the security and integrity of our platform, prevent fraud, and improve our services – provided these interests don't override your privacy rights.
- Consent: For marketing communications and optional features, we rely on your explicit, freely given consent. You can withdraw this consent at any time.
Section 05
When We Share Your Data
Magic Jili does not sell or trade your personal data. We share data only in the specific circumstances listed below:
Service Providers
We work with carefully selected third-party providers to operate the Magic Jili platform – including payment processors (GCash, Maya, bank partners), KYC and identity verification services, IT infrastructure and hosting providers, and customer support tools. These providers are contractually bound to process your data only as instructed by Magic Jili and to maintain appropriate security standards.
Regulatory and Legal Authorities
We may be required to disclose your information to our gaming regulator, the National Privacy Commission, law enforcement agencies, or courts in response to a lawful request, subpoena, or court order. Magic Jili will notify you of any such disclosure to the extent permitted by law.
Game Content Providers
Third-party game studios whose titles appear on Magic Jili may receive limited technical data (such as a session token) necessary to operate their games. They do not receive your identity or financial details.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of Magic Jili's business, your personal data may be transferred to the acquiring entity. You will be notified of any such change and given the opportunity to close your account if you do not wish your data to be transferred.
We never share your personal data with advertisers, data brokers, or any party for the purpose of profiling or direct marketing without your explicit consent.
Section 06
Cookies & Tracking Technologies
Magic Jili uses cookies and similar technologies on our website to ensure the platform works correctly and to understand how it's being used. Here's what that means in practice:
Essential Cookies
These are necessary for the platform to function. They keep you logged in during your session, maintain your game state, and ensure transactions are processed securely. These cookies cannot be disabled without breaking core site functionality.
Analytics Cookies
We use analytics tools to understand how players navigate Magic Jili – which pages are most visited, how long sessions last, and where technical errors occur. This data is aggregated and anonymised. It helps us improve the platform experience for everyone.
Preference Cookies
These remember your settings, such as your preferred language or display options, so you don't have to reconfigure them each time you visit.
Managing Cookies
You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect your experience on the Magic Jili platform, including the ability to stay logged in or complete transactions smoothly.
From Cebu to every province in the Philippines – your Magic Jili data is protected every step of the way
Section 07
How Long We Keep Your Data
Magic Jili retains your personal data for as long as your account is active and for as long as required to meet our legal and regulatory obligations. The general retention periods we follow are:
- Account and identity data: Retained for the life of your account plus a minimum of five years after closure, in line with Philippine gaming regulation and anti-money laundering requirements.
- Transaction records: Kept for a minimum of five years from the date of the transaction.
- Gaming history: Maintained for the duration of your account and a reasonable period after closure for dispute resolution purposes.
- Support communications: Retained for up to three years from the date of the interaction.
- Marketing preferences: Kept until you unsubscribe or withdraw consent, after which your contact details are removed from our marketing lists within 30 days.
When retention periods expire, data is securely deleted or anonymised so it can no longer be linked back to you individually.
Section 08
How We Secure Your Data
Magic Jili implements a combination of technical and organisational measures to protect your personal information from unauthorised access, loss, disclosure, or destruction:
- All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols.
- Passwords are stored as salted hashes – even Magic Jili staff cannot see your actual password.
- Access to production systems is restricted to authorised personnel only, using multi-factor authentication and role-based access controls.
- Our infrastructure is hosted in secure data centres with physical access controls, redundant systems, and 24/7 monitoring.
- We conduct periodic security assessments and penetration testing to identify and address vulnerabilities.
- Staff who handle personal data are trained on data protection principles and bound by confidentiality obligations.
No security system is completely foolproof. If you suspect your account has been compromised, contact Magic Jili support immediately and change your password.
Section 09
Your Data Rights as a Magic Jili Player
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Magic Jili:
